PRIVACY

Privacy Policy Effective Date: 2nd/May/2025

1. Introduction Sortme.org ("we", "us", or "our") is committed to protecting your privacy as a user ("you" or "your") of our website www.sortme.org and any services we provide through it. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which set out standards for the collection, use, disclosure, and storage of personal information. By using our Website or services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

2. What Information We Collect We may collect and hold the following types of personal information: Full name Email address Phone number Mailing or billing address Payment details (e.g. credit card information, collected via secure third-party processors) IP address and device information Any other information you provide directly to us, including through contact forms, account registration, or correspondence We do not collect sensitive information unless it is required for a specific purpose and you have consented.

3. How We Collect Personal Information We collect your personal information in several ways, including: When you register for an account When you make a purchase or booking When you subscribe to our newsletter or marketing Through cookies and tracking tools when you visit our Website When you contact us via email, web forms, or social media

4. Why We Collect and Use Personal Information We collect and use your personal information to: Provide and deliver our products and services Process payments and orders Communicate with you (e.g., for customer support, updates) Send marketing communications (with your consent) Improve our website, services, and user experience Comply with legal obligations

5. Disclosure of Personal Information We may disclose your personal information: To third-party service providers who assist us with hosting, payment processing, analytics, marketing, or customer service To comply with legal requirements (e.g., court orders, law enforcement requests) To protect our legal rights or those of our users or third parties We will take reasonable steps to ensure that any third party we share your information with complies with the Australian Privacy Principles or is subject to similar privacy laws.

6. Overseas Disclosure Some of our third-party service providers (e.g., cloud hosting, email marketing) may be located outside Australia. When disclosing information overseas, we take reasonable steps to ensure that the recipient does not breach the Australian Privacy Principles in relation to your personal information.

7. Data Security We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure servers, encryption, firewalls, and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

8. Access and Correction You have the right to access the personal information we hold about you and to request corrections if you believe that information is inaccurate, out-of-date, incomplete, or misleading. To make a request, please contact us at [your email address]. We may require verification of your identity before responding.

9. Cookies and Tracking Technologies We use cookies and similar technologies to: Improve your browsing experience Understand how you use our Website Deliver targeted advertisements You can control cookie settings through your browser. Disabling cookies may affect the functionality of our Website.

10. Direct Marketing We may use your personal information to send you promotional messages and other information about our services. You can opt out of receiving marketing communications by following the unsubscribe link in our emails or by contacting us directly.

11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The latest version will be posted on our Website with the effective date noted at the top. Continued use of our Website or services after changes indicates your acceptance of the updated policy.

12. Contact Us If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact: Privacy Officer Sortme.org Email: hello@sortme.org Phone: 0494386299 Postal Address: We take privacy concerns seriously and will respond promptly to your query or complaint. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via their website at www.oaic.gov.au.